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Services

Clinical Services

  • Care Area Assessment & Care Plan Process Evaluation


  • Clinical Program Development:

                   Dementia Programming

                   Infection Control & Prevention

                   Restorative Nursing

                   Skin Program Development


  • Crisis management/turnaround services


  • Compliance Reviews


  • Electronic Health Record Initiation and Maximization


  • Education & Training 

                   DON Orientation

                   Quality Measures

                   Supervisory Leadership
                  Clinical Competency 


  • Pre-Survey (Mock) Review - Including delivery of 2567 and plan of correction analysis


  • QAPI Program Assessment 


  • Therapy Documentation & Process Reviews 


  • Workforce Development 

 

Financial Services

 

  • Billing & Reimbursement Services


  • Budgeting & Operations Forecasting


  • Business Plan Development 


  • Capital Budgets - Developing a long-term roadmap for major system replacements


  • Cash Flow Forecasting


  • Cost Accounting Evaluation – understanding true cost per case is critical to strategic planning


  • Cost Savings Initiatives – We provide sustainable alternatives while maintaining quality standards - Risk sharing proposals available


  • Debt Financing Support & Deal Related Due Diligence


  • Financial Reporting – We provide full-service accounting and reporting services including analysis of key performance indicators versus industry best practice


  • Revenue Modeling – chargemaster strategy development & market analysis 


  • Scheduling – evaluating templates and practices can save the organization tremendously


  • Shared Service Support – We offer a full complement of business office capability  


  • Streamlined Financial Record Keeping and Reporting


  • Utilization Review & Analysis 

Patient, Resident and Provider Experience

  •  Patient Engagement Assessments and Action Plans 


  • Patient Experience Survey Readiness


  • Patient Experience Workforce Training


  • Provider Engagement Analysis and Planning 


  • Employee Engagement Analysis and Planning 

Regulatory Support & Risk Management Services

  •  Adverse Incidents Evaluation and Assistance 


  • Administrative Law Judge Hearing Preparations


  • ADR’s, MACs, ZPIC & related audit support 


  • Assessment of organizational compliance with OIG and DHHS standards 


  • Critical Incident Management or Report Review prior to submission


  • Employment Law Compliance


  • Employee Safety 


  • Immediate Jeopardy Support 


  • Incident and Accident Tracking Systems


  • Insurance Claims and Litigation Management 


  • Policy and Procedure 


  • Post Survey Assistance/Re-survey Compliance Review, and Informal Dispute Resolution Process

Staffing & Scheduling

  •  Business Intelligence Analysis and Reporting  


  • Human Resources Consulting 


  • Mitigation and Remediation of Incidents


  • Scheduling Process Review & Education 


  • Staffing Model Design 


  • Workforce Training (i.e. clinical, HIPAA  privacy and security, prevention of sexual harassment and discrimination, etc.)

Technology Integration and Transition

  • Analytics Strategy – enhance evaluation and timely resolution of clinical/financial variation


  • Business Intelligence & Performance Management Dashboard


  • Electronic Health Record Transition – Evaluation, Planning, and Implementation 


  • Enterprise Resource Planning (ERP) Systems


  • Evaluation and Guidance in Selecting IT Services Partners

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